Yes. There are two main kinds of downtime:
- Planned downtime
- Unplanned downtime
We strive for 100% uptime. We use Pingdom and Data Dog as external 3rd parties to monitor our uptime. The last 3 months we've had an uptime of 100%, 100%, and 99.98%.
If you have any questions or need assistance with implementing Rebilly, please contact us. You can email us at email@example.com, chat with us or schedule a talk with a billing specialist below.